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The Case Manager's Handbook 4/e
Catherine Mullahy, RN, CRRN, CCM
$82.95
Product Code: 07057

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Part 1 Profile of a Case Manager
Chapter 1 The Case Manager as Catalyst, Problem Solver, Educator
Chapter 2 The Case Manager's Universe
Chapter 3 Insurance Providers and Administrators
Chapter 4 Insurance Lines and Health Benefit Plans
Chapter 5 Legal Responsibilities of the Case Management Profession
Chapter 6 Ethical Responsibilities of the Case Management Profession
Chapter 7 Case Manager Credentialing
Part II Case Management Process
Chapter 8 Communications
Chapter 9 The Case Management Work Format and Process
Chapter 10 Integrated Case Management: Preadmission, Concurrent Review, Utilization Review, Disease Management, and Case Management
Chapter 11 Working Effectively with Claims Departments: Case Managers in Consulting Roles
Part III Case Management Administration and Outcomes Management
Chapter 12 Financial and Quality Assurance Reporting
Chapter 13 Managing a Case Management Department: Your Role as Department Head or Independent Case Manager
Part IV Emerging Trends and Opportunities
Chapter 14 Obesity: The New Epidemic
Chapter 15 Our Nation's Multiculturalism and Challenges to Case Managers
Chapter 16 Health Literacy and Adherence Issues
Chapter 17 Pharmaceuticals: The Ever-Evolving World
Chapter 18 The Aging Population, Medical Advancements, and New Case Management Considerations
Chapter 19 Dying in America
Chapter 20 The Growing Need for Direct-to-Consumer, Community-Based Case Managers: Our Changing Times
Chapter 21 Behavioral Health
Part V Cases in Profile
Chapter 22 Care at Home
Chapter 23 Managing a Long-Term Case
Chapter 24 Public Sector Case Management
Chapter 25 Cases in Profile
Chapter 26 Continuum Concepts
Appendix A Additional Resources
Appendix B Glossary
Appendix C Case Management and Healthcare Web Sites
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Exam Dates:
MROCC Onsite Exams:
Feb 21, 2010 - Dallas (Course Feb 20-21)
May 2, 2010 - Orlando (Course Apr 30 - May 1)
Jul 18, 2010 - Chicago (Course Jul 17-18)
Nov 7, 2010 - Seattle (Course Nov 5-6)
Study Aides:
MRO Certification:
Medical Review Officer's Manual
Medical Review Officer Team Manual
MRO Re-Certification:
Medical Review Officer Team Manual
COHN:
Occupational and Environmental Health: Recognizing and Preventing Disease and Injury
Core Curriculum for Occupational and Environmental Health Nursing
Bates' Guide to Physical Examination and History Taking
Occupational Health Nursing Guidelines for Primary Clinical Conditions
Casarett & Doull's Toxicology
COHN-S:
All COHN books plus
Effective Management of Health and Safety Programs
Preventive Medicine
Epidemiology, Biostatistics, and Preventive Medicine
Maxcy-Rosenau-Last Public Health and Preventive Medicine
Study Guide to Epidemiology & Biostatistics
Effective Management of Health and Safety Programs
Preventive Medicine and Public Health
Occupational Medicine
Proctor & Hughes' Chemical Hazards of the Workplace
Current Occupational and Environmental Medicine
Practical Approach to Occupational and Environmental Medicine
Effective Management of Health and Safety Programs
Clinical Environmental Health and Toxic Exposures
Physical and Biological Hazards of the Workplace
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